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Does it have a
CRM (Customer Relationship Management) system?
Yes, all CSoft
Business packages incorporate a CRM system. This allows you to compile lists
and send letters or emails to specific client groups, such as all overdue
debtors.
How regularly
is product information updated?
We update new product
releases on a regular basis.
Can I search
on customers and products?
Yes. All CSoft
Business packages have very advanced search feature, which will let you find
the lookup information in most places in forms in a simple to read table
format.
How many
customer/products are maintained?
The number of customers,
products, orders, etc is almost unlimited. There will be no limitation on
your business growth.
Can CSoft Business software manage my GST?
Yes, a GST calculator and
reporting are built into CSoft Business software.
What types of
reports are available?
There
are many reports available as standard. You can also build any specialised
report your business requires. There is also the option of reporting directly
from Excel or Crystal Reports using ODBC
Is CSoft Business Accelerator web based?
Yes,
CSoft Business software can be accessed through web
based terminal service. Under development is our Java based windows
interface, this will be released in the near future.
Can I
integrate CSoft Business software with my website?
Yes, we do this for a
number of clients now. Please call and we will provide demonstrations of what
is possible.
Can I
customise the software?
Yes,
CSoft Business Accelerator and CSoft
Business Advanced products can be customised. CSoft
Business Start up is not customisable as its purpose is for start up business
that need stability while they get established. When your business has grown
to the point when changes are needed then we upgrade you to either the
Accelerator or Advanced product.
How many users
can be setup?
CSoft Business software can be setup for one user or for more
than a thousand users. Each user will require their own license.
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What security
measures does CSoft Business software provide?
Every user has a specific
profile and password. The profile ensures the user only sees or has access to
their own information, while managers can see all subordinate information.
Will CSoft Business software interface with my current
operating system or Corporate Database?
Yes, CSoft
Business Advanced is our product where interfacing into existing systems is
required. We customise both our accounting modules and Data Structures to
match your requirements.
Where is my
data stored?
CSoft Business software stores all information on a server.
Depending on your preferences you can utilise our multi-dimensional database
or setup your own database on your server.
Is CSoft Business Accelerator XML compliant?
Yes, CSoft
Business software is compliant with the EDI Industry XML Initiative. XML is
the new technology for Business-to-Business data transfer.
Does CSoft provide System Consultancy Services?
Yes. We provide technical
expertise, consultancy and support. We also advice on Disaster Recovery Plans
and Office spreadsheet auditing services.
Does CSoft provide training?
Yes.
We believe training is important to ensure our clients get the most from our
system. We include an initial training sessions free of charge with our
standard pricing.
Am I required
to purchase a service contract?
No,
but please be aware that you will have to pay for upgrades and service
contract clients get priority.
Do I pay for
upgrades?
CSoft Business software is continually being updated and
re-engineered. Major upgrades to the system happen about every eight to ten
weeks. These upgrades are all included in our normal service contracts.
Can CSoft Provide Hardware?
Yes. We are able to provide
technical assistance and competitive quotes.
Is CSoft able to transfer/import my data?
Yes.
CSoft can arrange for you existing data to be
imported directly into CSoft Business software.
Why do you
have a brief case as part of your logo?
We don’t really know. But
we wanted to emphasis that we have a business outlook first, rather than just
software producers.
What operating
system is it built in?
CSoft Business
software will run on Windows or Linux operating systems
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